How We Work
We consider all aspects of design when working on commercial projects; each touchpoint is a reflection of your business and an important step in interacting with your brand.
Hospitality Design
When we say ‘hospitality design’ we’re including the interiors of a commercial premises for service industries including restaurants, bars, clubs, casino’s, coffee shops, pop-up or temporary restaurants, spas, lounges and more.
Experts in the field of hotel interior design and hospitality design, Hart Miller connect the personal experience of a customer with brand storytelling, ultimately creating a strong connection, or ‘brand-love’.
We understand that a hotel’s success relies on experience. That’s not just a flippant remark because it seems obvious, but we spend a lot of time crafting a brand story through each touch-point, eliminating pain points and enabling efficiency throughout.
Your business is a hybrid of experiences, from eating and drinking, to working and sleeping – each journey needs to be seamlessly connected and consistent.
Hospitality design should inspire and create a memorable, emotional connection. Our hospitality interior designers will create the ideal layout and decor for your space, and have the knowledge to fine-tune every aspect to offer the best experience for guests.
Whether you’re looking for a full refurbishment, launching a new space or creating a new experience, our interior designers can help you create a memorable, experience-led design that builds loyalty with your customers.
Workplace Design
The world of workplace design has undoubtedly shifted from a traditional focus on functionality and maximising headcounts to becoming a space to collaborate and connect.
Today, the office is no longer viewed as an inflexible cost centre but rather a space that can have a huge impact on productivity, staff retention and also attracting the very best talent. The workplace experience has becoming part of the modern workplace design vernacular.
There are numerous articles, studies and research that look at the rationale and benefits of embracing a staff-centric workplace design, including workplace wellbeing.
The emergence of the workplace experience as a concept and a driver of office design is key to our approach, and how increasingly companies strive to create work environments that cater to the needs of all staff, be they functional, personal or even emotive. This concept has gained such traction that a recent study by Deloitte (Global Human Capital Trends) cites 79% of executives rated workplace experience as a critical issue to improve productivity and enable growth.
It’s not difficult to understand why this is the case as home and work lives continue to intertwine coupled with technological advances that further blur any pre-existing boundaries separating the two. When we talk to clients about workplace experience, we often use the analogy of a hotel stay and how your experience as a guest from entering the lobby through to viewing your room, using the facilities, having a meal, interacting with staff and finally checking out is similar in many ways, albeit on a more subconscious level to a staff members daily work experience.
Hotels endeavour to map out their guest journey and to identify potential pain points that could negatively impact their stay, and this is essentially what organisations and office designers are implementing to determine the workplace experience, while also mapping out that journey design.
Health & Wellbeing Design
Over the last couple of years, physical health and mental wellbeing have been at the forefront of everyone’s thoughts and conversations. And even before the pandemic, we were reminded of how unequal health outcomes are in this country.
The report, Health Equity in England: The Marmot Review 10 Years On, shows that the UK has the highest levels of interregional inequality than any other large wealthy country and that life expectancy has stalled for the first time in over a century.
Conversely, good health and wellbeing makes us thrive. It is the thing every parent wishes for most for their children. It makes us get out of bed in the morning, be able to contribute to making the world a better place. It makes us feel good, smile, laugh and connect.
Health is not just about health services. It is about working with educators and employers to provide good work so people aren’t living in poverty or are able to reskill as technology changes job roles. It is about creating healthy and environmentally sustainable environments where people feel included and which promote activity and connection.
It is about supporting communities and social networks to come together to help each other. It is about dealing with increased demand with fewer public sector resources in an entirely different way.
Moving beyond traditional, in-person service provision to a more networked, digital and community-led approach.
Interior Design for Education Environments
The 21st century educational building is no longer filled with rows of tablet-arm school chairs. With a furniture plan, strategic space analysis, and experienced interior designers, an education facility can be functional and successful.
Interior design for educational facilities must encourage concentration and imagination while considering the fast-moving technology in today’s classrooms. Learning institutions should easily adapt to changes in teaching and learning behaviours and facilitate the quick transfer from individual learning to group activities. A comprehensive and innovative interior design is critical in achieving a successful classroom.
As technology becomes more prevalent in schools, accessibility, function, and classroom design need to anticipate advances using innovative and critical thinking. Education facilities are focused on providing meaningful educational opportunities in a variety of settings. We understand how to create a school environment with a wide array of educational options for teachers and students.
With our designers’ expertise, they can illuminate your space with a vibrant scheme to ensure that the learning experience is stimulating, engaging and fun. From guiding you on the latest technology to sourcing stunning furniture and devising a unique design concept, they’ll bring their experience and creative imagination to the table to transform your space.
In addition to creating cutting-edge classrooms, we can design reception areas, staff rooms, sixth form centres, washrooms, canteens and more. Whatever you need, we’ll bring the magic to ensure your staff and students love the new school interiors and feel a part of something special.